Job Description

Overview

Job Skills / Requirements

• Continue to develop coaching skills and drive engagement.
• Conduct and document monthly meetings with Lead Hands.
• Collaborate with the Manager to implement and adopt new technologies to drive service and efficiencies, including CF Connect / Maximo.
• Ensure property team identifies and execute action items to close compliance gaps and eliminate recurring deficiencies within required timelines.
• Ensure all inspections are performed within prescribed timelines and Fire Safety Building Compliance is maintained at all time.
• Supervise all aspects of operation of the security department at the Property including monitor dress, deportment, written reports of staff, oversee/handle sensitive, high profile situations in professional and exemplary manner.
• Maintain currency of knowledge in security systems, equipment and techniques; schedule daily activities of staff to ensure qualified coverage of security functions by determining needs and resources and coordinates and schedules training of staff.
• Investigate tenant complaints, thefts and suspicious activities promptly and provides feedback to tenants, the Manager and others.
• Mediate internal staff conflicts, provide evaluations and recommendations, interview, hire and discipline if required.
• Liaise with tenants on behalf of the Manager’s management team to resolve issues and concerns and provide advice on loss control and other security matters.
• Experience, technical and interpersonal skills are to be of the same caliber as identified for a Security Supervisor In this agreement.
• In addition to completion of the grade 12 certificate, a community college diploma (or equivalent business management qualification) in a security/life safety, risk management or criminology-related discipline is preferred or equivalent level of mature security experience;
• Completion of a supervisory management program upon assignment to the account;
• Three (3) years working in a commercial real estate security environment, in positions of increasing responsibility – or equivalent work experience; and
• One (1) year of security supervisory experience, ideally at one of the Manager’s Properties or a property of comparably complex scope (i.e. large, mixed-use facility) – or equivalent work experience. 

• Valid Ontario Security Guard License 
• Valid Standard First Aid and CPR Level - C certification - Issue by a WSIB-approved provider* 
• Covid-19 - Fully Vaccinated (Min 2 doses)
• Must have a minimum 2+ year of experience working in Security or equivalent
• Basic computer (keyboarding) skills are required;
• Knowledge of applicable federal, provincial and municipal legislation and regulations required
• Excellent interpersonal
• Demonstrated ability to multi-task
• Effective written and verbal communication skills
• Excellent discretion and overall decision-making skills
• Tact and diplomacy in dealings with a range of settings and situations
• Ability to work in a challenging, fast-paced environment
• Flexible and adaptable in dealing with diverse situations and people
• Prior work experience in a customer service environment 
• Previous experience working as a security guard 

Additional Information / Benefits