Job Description

Job Skills / Requirements

• POSITION IS LOCATED IN WABAMUN, AB
• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires

•  Have attained formal education to the level of a Grade 12 Diploma or equivalent
•  Be duly licensed as a Security Guard by the Province of Alberta, eligible to work in Canada and be at least eighteen (18) years of age
•  Possess such a level of both written and spoken English language proficiency to permit effective daily communication in a position which requires a high level of constant interactive contact with the general public. 
• Security staff must be of a physical condition suitable for the work environment and the expectations of the work that can be entailed
• Relevant security guard experience, no less than 1 year – preferably 2 or more years.
•  Must be willing to work shift work, including weekends and holidays
•  Demonstrates a passion for teamwork or has proven experience actively participating in a team environment (school, work, volunteering, or other applicable experience)
•  Demonstrates the ability to think creatively and to problem solve.
• Technology – experience with CCTV and Access Control systems.
   Strong computer skills
• Emergency management
• Command and control
   Customer service experience
•  Strong interpersonal skills
   Able to make decisions under pressure
• Be able to work independently
• 3 interview process, including being interviewed and approved by TransAlta

Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Paid Vacation