Job Description

Shift Supervisor - UBC Hospital - Full-Time
Vancouver, British Columbia, Canada
$26.67 - $26.67

Job Skills / Requirements

Reporting to the Site Security Lead (SSL), the Shift Supervisor at UBC Hospital is responsible for the direct supervision and monitoring of all security related duties for their shift which they are in charge of. They are to ensure that all security operations are adhered to and that policies and procedures of both the client and Paladin Security Group are followed.

Shifts: Monday-Friday, 0000-0800hrs
Pay Rate: $26.67/hour
Start Date: June 2, 2025

Responsibilities:
  • Run the shift and the staff efficiently.  This includes (administratively) daily paperwork which listed are the Security Shift Report sheets, incident reports, E-Form incident report, log sheet, shift sign in log, memo book, radio equipment maintenance and equipment sign out sheets.
  • Operational requirements that must be met include the following but are not limited to; patrolling, cash escorts, daily unlocks and lock ups, accesses and any emergency response that arises (fire alarms, first aid calls, etc.)
  • Ensure that everyone on shift is in possession of a current, valid Security License prior to the commencement of one’s shift.
  • Supervise the security staff assigned to the shift detail and act as a resource for Security issues in accordance with PSG/Protection Services standards and regulatory requirements.
  • Supervise and assist the site Security Officers assigned to the shift detail with responsibilities delegated to them.
  • Conduct monthly fire drills and safety inspections without fail, maintain records, and prepare incident reports and other safety and security incident documentation.
  • Conduct monthly fire extinguisher inspections, maintain records, and prepare replacement/service reports and other safety and security incident documentation.
  • Conduct monthly Panic Alarm System tests without fail, maintain records, and prepare incident reports and other safety and security incident documentation.
  • Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period.
  • Ensure all SIRS incident reports written during their shifts are completed, and accounted for.
  • Respond to all emergencies and command their shift to react accordingly until further management can attend.  This may require dealing with outside emergency agencies that enter the hospital or directly with the client.  
  • Maintain knowledge of the Policy and Procedures manual and the information to contact whomever is necessary.
  • Ensure open communication among staff and with the SSL/ASL.  Problems with morale, or with staff, must be reported immediately to ensure that the shifts run smoothly.
  • Perform other duties as required.

Qualifications:
  • Must have a minimum of one year security experience, or a combination of experience and relevant education
  • Must currently hold an Intermediate First Aid (IFA) certificate and be willing to complete re-certification as required
  • Must have prior leadership skills and experience
  • Must adhere to and be familiar with PSG OH&S standards and requirements
  • Completion of PSG Supervisor modules and all PSG healthcare training requirements would be considered an asset
Skills and Abilities:
  • Ability to lead, plan, organize, delegate and problem solve
  • Ability to effectively supervise
  • Basic computer proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to communicate effectively, both in writing and verbally
  • Ability to deal with others effectively
  • Ability to function effectively in a highly dynamic environment
  • Ability to demonstrate professionalism in all situations
  • Physical ability to perform the duties of the position


This is a Full-Time position 3rd Shift.