Job Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

* Please note that this is a full-time temporary coverage from July 1 - Nov 5, 2025. *

Reporting to the Area Security Lead, the Site Supervisor is responsible for the direct supervision and monitoring of all security related duties for their team, which they are in charge of. They are to ensure that all security operations are adhered to and that policies and procedures of both the client and Paladin Security are followed.

Shifts: Monday to Friday, 0800-1600hrs
Pay Rate: $26.67/hour
Start Date: July 1, 2025

End Date: Nov 5, 2025

Responsibilities:

• Supervise the security officers assigned to the site and act as a resource for security issues in accordance with Paladin, client and regulatory requirements. Ensure adherence of guidelines and standards for security staff
• Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period
• Monitor and document performance of officers, providing mentorship and coaching as required
• Supervise and assist all regular officers with responsibilities delegated to them
• Maintain site and training schedules, ensuring that all shifts are covered. Maintain and update WinTeam regularly. Arrange coverage for any open shifts due to vacations, last-minute book-offs, medical emergencies, etc.
• Conduct investigations and perform appropriate follow-ups when incidents occur as required
• Ensure all reports are completed, and each officer submits complete and accurate reports. Follow up with inaccuracies or omissions.
• Perform site patrols and desk duty, complete reports, and respond to all necessary calls
• Compile monthly deliverables, documenting site activities for remittance to the client
• Schedule and conduct regular panic alarm system tests, fire drills and security education sessions without fail, and maintain records. Prepare incident reports and other safety and security incident documentation.
• Remain on-call for escalated site issues or incidents
• Other duties as required to meet operational needs

Requirements:

• Minimum of one year of security experience, or a combination of experience and relevant education
• Must be acting in a supervisory role at present or have acted in this capacity in recent history. The successful candidate will be required to complete PSG Supervisor Training if not already done.
• Must currently hold an Occupational First Aid (OFA) Level 2 certificate and be willing to complete re-certification as required
• Must have successfully completed all healthcare security training or be willing to complete this training
• Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy
• Strong leadership, delegation, and supervision
• Excellent problem-solving, organizational, and planning
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Working knowledge of SSIRS and WinTeam is considered an asset.
• Effective and professional communication, both written and verbal, including presentations to groups
• Professionalism in all situations, utilizing interpersonal skills and client service
• Ability to function effectively in a highly dynamic environment
• Physical ability to perform the duties of the position

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.