Job Description

Overview

Job Skills / Requirements

Position: Dispatcher

Site: One Queen Street East

Status: Full Time

Hours: Night Continental 1900-0700

Pay Rate: $20.49 /hr

Posting Date: May 20th, 2026

Internal Closing Date: May 25th, 2026

External Closing Date: May 30th, 2026

Site Description: One Queen Street East is a 503,000-square-foot landmark offering modern amenities and premium office space in a prime Yonge and Queen location.

Job Duties and Responsibilities: 

•  Ensure staff are following the assigned patrol schedule;
• Provide clear and concise communication to security staff;
• Record all information in a detailed and factual manner;
• Follow communication guidelines issued by the client, such as prompt notification of incidents; using correct notification groups, and providing information that is detailed and factual;
• Be familiar with all Cushman & Wakefield and CPPIB Standard Operating Procedures and Emergency Procedures;
• Have very strong communication and customer service skills;
• Write detailed, factual, and concise incident reports;

Technical Requirements:

• Good working knowledge of MS Word, Excel, PowerPoint, Microsoft Outlook;
• Knowledge of security technology (i.e. CCTV, Access Control, Fire Alarm, Intrusion, and Incident Management and other security-related systems);
• Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in the area of security.

Interpersonal Requirements:

• Excellent written and verbal communication skills;
• Strong command of the English language.
• Strong analytical, problem-solving, and decision-making skills;
• Strong organizational, prioritization, and time management skills;
• Ability to work in a challenging, fast-paced, multi-tasked environment;
• Flexible and adaptable in dealing with a diversity of situations and people;
• Ability to work efficiently under stress; Team player.

Qualifications: 

• Must demonstrate a high degree of professionalism
• Must have at least 1 year of prior security experience
• Experience in security is considered an asset
• Must have strong verbal and written communication skills 
• Must have a strong command and fluency in the English language
• Must be able to work in a fast-paced, dynamic environment both indoors and outdoors as required. 
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be comfortable working in a busy, highly populated area 
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence
• Legally authorized to work in Canada
• Enjoy financial flexibility with on–demand, daily pay

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.