Job Description

Overview

Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that “Everything and Everyone Matters”, Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.

Our core belief is that security is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow.

Job Skills / Requirements

Guardteck Security is seeking an experienced full-time Site Supervisor in the Lower Mainland to manage a team of 4–5 staff members. The ideal candidate will have at least 2 years of security experience, and supervisory or shift supervision experience will be considered an asset. A valid BST and OFA 1 certification are required, while OFA 2, AST, WHMIS, and other security-related certifications are preferred.

Shift Details:

• Shifts vary from 9–11 hours per day
• Normally a 4-day work week from Monday–Saturday (can fluctuate depending on operational requirements)
• Shift Timings: 0745–1830 hours
• Pay Rate: $23.00–$24.50 per hour (depending on experience and certifications)

Requirements:

• Valid Security License
• OFA 1 certification (required)
• OFA 2 certification is considered an asset
• AST, WHMIS, and other security-related certifications are considered assets
• 2 years of experience in the security industry
• Supervisory or shift supervision experience (required)
• Experience working in a hectic customer service environment (required)
• Experience working at an educational institute is considered an asset
• Excellent verbal and written communication skills
• Ability to work flexible hours including weekends as required

Responsibilities/Job Duties:

• Lead and supervise a team of security professionals
• Ensure daily operations run smoothly and efficiently
• Create high-quality detailed incident and shift summary reports
• Maintain and update site-specific operations procedures
• Monitor CCTV and manage access control systems
• Apply verbal and physical de-escalation techniques as needed
• Exercise sound judgment in handling emergency situations
• Coordinate with the Account Manager for escalated issues
• Mentor and train team members to maintain performance standards
• Conduct audits and inspections as per client requirements
• Deliver excellent customer service while ensuring a safe environment

Certification Requirements (All)

British Columbia Security License